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How to choose a furniture removal service

Choosing a furniture removal services can be a confusing issue for first time movers. If you are accustomed to moving your own furniture and have yet to hire a professional, you may be unaware of what to look for and the type of questions to ask. How do you know that you are getting the best value for your money? What happens if your property is damaged? How can you know that you are dealing with a professional? Here are some of the factors to consider when you choose a furniture removal service.


The best recommendation you can get is from a friend or family member. Knowing someone who has dealt with a business directly takes any of the uncertainty surrounding the legitimacy of testimonials. If this isn’t possible then just gauge the rapport you develop with them over the phone or in person, and go with your gut. You also want to make sure that they are members of a removal group. In Australia, this would be the Australian Furniture Removers Association. These associations have codes of conduct and policies to make sure the relationships between removalists and customers go smoothly.

Make sure you shop around

When looking for a furniture removalist make sure you approach multiple companies and get a range of quotes. Learn the right questions; do they offer packaging services as well? Do they give you a sense of confidence? If you are moving a moderate to large amount of furniture, they should send an estimator. If they give you a ballpark figure immediately, it could be likely that they are going to overcharge. Remember that a lot of the time prices are negotiable. Be aware of when the peak times are for furniture removalists because they will not only be busy, but will often increase the price as a result of an increase in demand. Usually weekends are busier, as are holidays. You can find this out simply by asking them beforehand and then if you have flexibility you can adjust your schedule accordingly.

Plan Ahead

Assuming you have gone with a popular service, the quote may take up to two weeks. It is often the case that furniture removal services are booked well in advance, so if you are looking to leave the property, make sure you get a head start on the process by planning ahead.

Check insurance

The majority of furniture removal companies will offer moving insurance against damage that occurs during the move. Don’t just assume they have it, or that they are offering you the best deal. Always question the policy and check the fine print. Sometimes the removalists will rely on your home contents insurance to cover potential damage, as such you should discuss this with your insurance to be certain that your active policy does so.

When consider a furniture removal service, follow these tips and don’t rush the process. You want to make sure you are getting the best value for your dollar and aren’t at risk of losing valuable property to damage.

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